Please deposit my donation.
About two months ago our hot water heater broke and we had it replaced. (Reminder: check the age of your hot water heater). I still haven’t gotten the bill from the plumber.
As a small business person myself, I had to wonder how my plumber could stay in business with such delays in invoicing. I guess cash isn’t a problem for them.
What’s this got to do with your nonprofit? It made me think about delays around money.
As a donor, it makes me crazy when I mail a check for a contribution to an organization I care about and the check doesn’t get cashed right away. Let me say that my definition of “right away” stretches to a few days (I’m willing to give small organizations some leeway, though they tend to really need the money the most).
But after that, the failure to cash my check raises a series of doubts in my mind:
- First, did my check arrive at all?
- Second, did they really need my gift so much if they don’t feel a need to deposit it in their bank account.
- Third, should I have other worries about their internal cash controls if checks are undeposited for more than a day or two?
Please don’t make your donors ask “did you get my check?” It doesn’t inspire confidence or the next gift.